Shipping & Returns

SHIPPING

We offer free shipping on USA domestic orders over $150.

Shipping charges will be calculated and displayed at checkout for all orders under $150.

All orders are processed and shipped within 3 business days after receiving your order confirmation email. When your order has shipped, you will receive an email notification from us which will include a tracking number you can use to check its status. Please allow 48 hours for the tracking information to become available. 

Business days refer to Monday -Friday and exclude national holidays.

*Items returned to sender because of a customer address error will be recharged the shipping rate.* 

RETURN POLICY

We proudly offer FREE RETURNS on all domestic U.S. orders! We are so confident in our product and know you will love it, but know that sometimes things just don't work out!

If you are unsatisfied with your purchase for any reason, we are happy to accept returns within 14 days of your order being fulfilled. Items must have tags still attached and be unused, unwashed and in their original condition. Your return will be refunded in form of store credit only.

We reserve the right to refuse returns that show signs of wear or do not meet the above criteria.

Items marked Final Sale can not be returned. Jewelry and sale items are considered final sale.

Click here to start a return.

DAMAGED/FAULTY ITEMS

Once items have been shipped, they become the property and responsibility of the purchaser. If a product is damaged in transit or is misplaced, it is the purchaser’s responsibility to correspond with the shipping carrier.

If your item(s) get delivered and have defects, please email hello@weartruestyle.com a photo of the defect along with your order number within 7 days of delivery. We will work quickly to give a refund for the merchandise in form of store credit, replacement or back to original payment form upon request.

LOST PACKAGES

We are not responsible for lost packages. The customer is responsible to correspond with the shipping carrier for assistance.

ORDER CANCELLATIONS/CHANGES

If you would like to cancel your order, we can do so as long as the order has not packaged or shipped. Please email us at [insert email address] to cancel or change your order.

For any further assistance please contact hello@weartruestyle.com and we will get back to you as soon as possible.